For fast service, phone in and use your Visa,
or MasterCard card. Our sales office is open 9 am to 5 p.m. M-F (EST). You will need the following information to place your order:
- The part number
- The product description
- Make, Model, body style, etc. of your
car or truck.
When credit card is used, you will need:
- Credit card number
- Expiration date
- Name and address where you receive your billing statement.
- Name and address of the bank where your card is issued
from
No Personal Checks.
Company Checks - will be accepted only if authorized
through our office. Any returned checks for any reason whatsoever will accrue a fee of
$25.00.
Visa and MasterCard - accepted with correct billing address for security
purposes.
Western Union Wire Transfers
Money Order or Cashiers Check - Mailed
directly to our Maryville, TN Office
CALL FIRST TO
VERIFY EXACT AMOUNT.
Truck Orders
Any product requiring Truck Freight shipment must be
prepaid. The carrier will collect the freight charges on delivery. Please
note: if UPS shippable items are ordered at the same time they will also
be sent with the truck order
Orders Outside the 48 States
Must be paid in full in U.S. funds. Freight charges are
collect due to varying sizes and weights required by the freight carriers. All credit card
orders must be from a U.S. located bank.
Refused , Exchanged or Errors in Shipments
If any shipment is refused there will be a 15% handling
charge in addition to the freight charges both ways added to your account. No further
shipments will be released until account is paid in full.
Any returns may be for exchange only
within 30 days of invoice date. Freight must be pre-paid. Exchange is
limited to items of equal or greater value.
Any claims for errors in shipping due to shipper error
must be filed with Superior Customs Inc. within 24 hours of receipt of goods.
Damaged Shipments
All claims for damaged or missing merchandise must first
be filed with the carrier. Superior Customs Inc. cannot make the claim for you. We will
replace the merchandise as soon as the carrier settles the claim.
Subject To Change
Superior
Customs Inc. reserves the right, at our
discretion, to make any changes deemed necessary to products, literature or pricing
without incurring any liability or obligation to our customers.
Limited Warranty
All products carry a warranty against any defects in
material and workmanship for a period of 1 year (12 months) from the date of purchase.
Warranty is limited to the replacement of parts found to be defective by Superior
Customs Inc. Authorization of Repair or Replacement shall be made at the discretion of
Superior Customs Inc.
This warranty excludes any and all labor, paint,
installation and any other charges. All products must be pre-fitted before painting.
Absolutely no painted parts will be accepted for return based on a "does not
fit" claim. This warranty also excludes any defects caused by abuse, neglect, damage
in transit, off highway use, accident, altered parts, or parts that have been installed
incorrectly. Alteration voids all warranty.
Superior
Customs will not be liable for
any damages from the use of our products.
